Do you accept insurance?
We are an out-of-network provider and we accept all insurances that have some form of out-of-network mental health coverage. We can submit billing on your behalf to your insurance company, if you would like, or we can provide you a bill to submit yourself for reimbursement each month. Some clients pay us in full each session and then simply keep all of the insurance check reimbursement money that arrives. Once their deductible has been met, other clients prefer to pay their portion (copay/coinsurance) of the fee and then bring us the insurance check as soon as it arrives to cover the remainder of the fee for services rendered. For clients choosing the second payment option, we require that a copy of your credit or debit card be kept on file for use if there is an outstanding balance owed to Strides. Also, if you choose the second option, then your copay/coinsurance amount might get adjusted somewhat once we see what your insurance company is actually paying each session, as you are responsible for any money towards the fee that your insurance company does not pay. Health insurance plans and benefits vary in terms of coverage.
In order to find out what your health insurance plan covers, please fill insurance form and fax it to our office manager, Julie Nelson at 732-873-5588. Once the form is received in our office, our staff will contact your health insurance provider to find out the details of your health insurance plan and get pre-authorization, if needed, for you to be seen at Strides. We will then contact you to review your benefits and answer any insurance questions you may have.
If you do not have access to a fax machine, or if you have any questions about this process or the form, you may also call Julie directly at 732-873-5570.
*Fees are subject to change periodically to reflect changes in the costs of living and of doing business.
How much does therapy cost? For our most recent fees, please contact our office manager, Julia Nelson, Monday through Thursday at 732-873-5570
Methods of Payment We accept cash, checks, VISA, Mastercard, Discover, and all other credit cards We also accept debit cards and health savings account checks/credit cards.
Bounced Checks We charge a $25 fee for bounced checks to cover bank fees and also our office manager's time in dealing with the problem. We would rather hold a check for a few days than deposit it and have it bounce, so please let us know ahead of time if you are concerned that your check might bounce.
What is your cancellation policy? People who cancel therapy sessions with at least 48 hours' notice are not charged for the missed appointment. Sessions cancelled with less notice than 48 hours will be charged in full unless there is a documented emergent reason for the cancelation. Insurance companies will often not pay their portion for missed sessions, resulting in your needing to pay the full fee for that missed appointment. Therefore, if there is a good chance that you will need to miss your appointment (due to illness, work or school issues, childcare problem, etc.), please contact us with at least 48 hours' notice to discuss the situation with us, and we will do our best to figure out a reasonable plan with you given the circumstances.
What happens if I do not have insurance? You may pay us out-of-pocket in full or speak with our psychologists directly about the possibility of negotiating a somewhat reduced fee.
You can also contact the following agencies who provide services at significantly reduced rates to people without insurance: